Frequently Asked Questions
Everything you need to know about our hidden door solutions.
What is the weight capacity of a Murphy Door?
Our patented hardware system is designed to support up to 300 lbs, ensuring smooth operation even when your shelves are fully loaded with books or collectibles.
Do the doors come pre-assembled or as a DIY kit?
We offer both! You can choose our 'Unassembled' kits for a more budget-friendly DIY project, or select 'Assembled' to receive a door that is ready to be installed directly into your rough opening.
Will a Murphy Door fit in a standard doorway?
Yes, our doors are designed to fit standard interior door openings. We provide detailed measurement guides to help you select the correct size for your specific rough opening.
How long does shipping take for custom orders?
Standard orders typically ship within 5-7 business days, while custom-built doors or specialty wood species may take 3-4 weeks for production and quality inspection.
What is your return policy for hidden doors?
We accept returns on standard, non-customized products within 30 days of delivery, subject to a restocking fee. Please note that custom-made doors are final sale.
Are the doors available in different wood types and finishes?
Absolutely. We offer a variety of wood species including Oak, Maple, Cherry, and Alder, available in unfinished, primed, or a selection of premium paint and stain finishes.